"It would have been irresponsible."
It took Sony nine days to inform the 70 million+ PSN account holders that their personal data - including credit card details - had been compromised at the hands of hackers.
Those nine days of drip-drip secrecy bred unnecessary mistrust towards Sony. Would the mood be different had Sony admitted earlier what was going on?
No, Sony Network Entertainment president Tim Schaaf has said - "If we'd responded earlier it would have been irresponsible." The company apparently had to learn more about the hacker intrusion first.
Source: http://www.eurogamer.net/articles/2011-06-03-sony-defends-slow-psn-hack-response
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